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ARTICLE: W.A.I.T before you speak or hit “Send”

It can be tricky to give examples of “effective workplace communication.” We know that you can speak or send words to a co-worker, or group of co-workers, that lead to disconnection, conflict, diminished trust, and reduced workplace productivity and harmony. This can happen immediately or gradually over time with enough repetition. However, it’s not always […]

 

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